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043-543-6957

Business Hours
Weekdays: 8:00 AM – 5:00 PM
Closed on weekends and public holidays.

JUAN Co., Ltd. (“the Company”) is committed to protecting your personal information and complying with applicable laws such as the Personal Information Protection Act. This Privacy Policy outlines what personal data we collect, how it is used, how long it is retained, and how it is disposed of.
This policy is effective as of May 27, 2025.

1. Information We Collect and How

We do not operate any member registration or inquiry forms on this website. Only basic contact information such as phone number and email address is provided. Therefore, we do not directly collect personal information through the website.
However, if a customer voluntarily provides personal information via phone or email, we may collect and use the following information solely for the purposes described below:

Information collected: Name, contact information (phone number or email address)
Method of collection: Voluntarily provided by the customer via phone or email

2. Purpose of Personal Information Use

Personal information voluntarily provided by customers will be used only for the following purposes:

Responding to inquiries and customer service
Providing information and feedback related to our services

3. Retention and Use Period

Personal information will be deleted without delay once the purpose of collection and use has been fulfilled. However, if certain data must be retained in accordance with applicable laws, it will be securely stored for the required period.

4. Provision to Third Parties and Outsourcing

The Company does not share or outsource personal information to third parties. Exceptions may apply only when required by law.

5. Disposal Procedure and Method

Personal data that has fulfilled its intended purpose is stored separately and then disposed of promptly.

Electronic files: Permanently deleted using irreversible methods
Physical documents: Destroyed by shredding or incineration

6. Rights of Data Subjects

Users may request access to, correction of, or deletion of their personal data at any time. Requests can be made via phone or email and will be handled without delay.

7. Privacy Officer

For any inquiries regarding personal information protection, please contact:

Privacy Officer: Taeryong Moon
Email: juan6958@hanmail.net

8. Additional Guidance

If you need to report or consult regarding personal data breaches, you may contact the following organizations:

Personal Information Infringement Report Center: privacy.kisa.or.kr / 118
Supreme Prosecutors’ Office Cyber Investigation Department: www.spo.go.kr / 1301
Korean National Police Agency Cybercrime Report System: ecrm.police.go.kr

JUAN Co., Ltd. will continue to do its utmost to protect your personal information.